Business letters are a form of communication and they are very important. A good business letter is very important because it carries the message of the organization to the customers, employees, suppliers, the government and media. A good business letter will ensure that there are no misunderstandings and confusions that can result in conflicts. Secondly business letters are one of the ways the companies can use to approach prospective clients so in a way they will also serve as a toll of promotion and bring new clients for the organization.
It is very hard for a company with a large number of customers to correspond face to face or even over the phone, sending business letters can take care of this issue and keep the company alive in their eyes. Business letter also serve as a source of reference and in case a client refuses that you had discussed an issue, you can present the letter as evidence.
It is very hard for a company with a large number of customers to correspond face to face or even over the phone, sending business letters can take care of this issue and keep the company alive in their eyes. Business letter also serve as a source of reference and in case a client refuses that you had discussed an issue, you can present the letter as evidence.